Money, so they say, is the root of all evil.

I am sick and tired of money, banking, all of it. The banks I am going through are incredibly frustrating - taking money when my account is not yet deficient, losing things, and poor customer service as a whole. What happened to, "The customer is always right?" I think that in a college town that banks should be more lenient, and understand that most students can't work and can't afford it when extra things are tacked on to their other expenses. It doesn't make sense to me to add more fees when someone is deficient...that makes it so they can't pay the bank as quickly as the bank would like...am i right?